A POS blog for hospitality and retail

Six pieces on the questions that show up during service and again when the year is closed. Whether a POS is mandatory in hospitality. When a fixed till is enough and when a handheld belongs on the terrace. What a kitchen screen changes compared with a receipt printer. How table management keeps a split bill honest. How the till should sit next to an ordering kiosk and an ordering website. And what daily turnover and the retention duty actually ask of the records.

Each article points at the till, the sector page or the integration it depends on, so you can hand it to a manager without adding a brochure.

POS system on a cafe bar, illustrating whether a POS system is mandatory in hospitality

Rules

Is a POS system mandatory in hospitality?

Dutch hospitality does not have to install a till the way Belgium requires a white cash register. The books, and seven years of retention, still do.

Server with a mobile POS on the terrace and a desktop POS at the bar in the background

Terrace and floor

Desktop POS or mobile POS on the terrace and floor

The desktop POS belongs at the counter. The mobile POS belongs with the guest outside. Together they stay one menu, one bill and one day’s takings.

Kitchen

A kitchen display instead of only a receipt printer

A printer captures a moment. A kitchen display keeps status: in progress or ready, including orders that did not start at the till.

Table management on a screen in the dining room while a bill is being served at the table

Table service

Table management and splitting the bill

Table management shows which table is open. Splitting the bill moves the lines, so the wine stays with the right guest and the kitchen keeps one order.

POS system on the counter, with an ordering kiosk and a phone for the ordering website behind it

Connections

Connect a POS to an ordering kiosk and ordering website

The POS stays the source of products and prices. The ordering kiosk and ordering website are channels that should meet on the same kitchen screen and in the same takings.

Records

Fiscal records from the POS: daily turnover and retention

Daily turnover is more than a grand total. Payment method, VAT and the underlying sales belong in the records, and you ordinarily keep them for seven years.

On your own floor

See the POS with table layout and kitchen screen

Desktop and mobile POS share one CMS. Try it for 30 days in your own service.

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